Last Updated: October 18, 2025

At Primera Clean, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website, www.primeraclean.ca, or any of our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any details submitted through our contact or quote request forms.

• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.

• Cookies: We may use cookies to improve your browsing experience and analyze website performance. You can disable cookies in your browser settings if you prefer.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested quotes or services.

• Improve our website, services, and customer experience.

• Communicate updates, promotions, or service information (only when you’ve consented).

• Ensure website security and protect against unauthorized use.

3. How We Protect Your Information

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. While no online transmission is 100% secure, we continuously update our systems and practices to safeguard your information.

4. Sharing of Information

We do not sell, trade, or rent users’ personal information to others. We may share limited information with trusted third-party service providers who help us operate our business or website, but only to the extent necessary to perform those services.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your information.

• Withdraw consent to receive communications at any time.

To exercise any of these rights, please contact us using the information provided below.

6. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those external sites. We encourage you to review their privacy policies before providing any personal information.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the new “Last Updated” date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📞 Phone: 604-721-1724
📧 Email: contact@primeraclean.ca